When we use the vehicle data recorder, we will always encounter various problems. Some technical problems cannot be solved by ourselves, while we can deal with some common problems if we learn the follow advice.
How to eliminate "file error" prompt appears on the machine?
If you don't know what the error is, the easiest way is to "restore factory settings," which can be found in the Settings menu. You will also need to "format" the memory card after restoring the factory Settings, which will basically solve the problem. Assuming that you still have a "file error" prompt after formatting your card, you will need to change to a Class6 + licensed high speed card. If there still has a mistake after changing the card, it is the fault of the machine itself that needs to be returned to the factory for repair.
The picture appears horizontal stripe interference, is the machine broken?
When taking a video, the image of the machine will appear horizontal stripes, many car owners will think that the machine is out of order, in fact, it may be you fault that you did not set the power frequency. We need to set it according to the local power supply frequency. Generally speaking, we need to choose 50HZ(PAL) at home and 60HZ(NTSC) at abroad.
Is it easy to run out of power when you turn on motion detection?
Most mobile detection functions are turned on after parking. If it is a product powered by a cigarette lighter, the power supply to the vehicle's data recorder will stop when the engine is off. At this point, the machine will be powered by its own battery. The duration of power supply is related to the battery capacity and if it's super capacitor, it's not going to power itself. The built-in batteries typically use polymer lithium-ion batteries, which are small and light and can last more than 500 cycles in normal use. The disadvantage of this method of power supply is that it is very easy to run out of power, sometimes it will run out of power in 5-15 minutes. If you want to implement the stop monitoring function, you can also access the mobile power supply or connect the vehicle battery power with the voltage drop line. If it can provide a mobile power source for the vehicle recorder, it can realize the parking monitoring whether the product has the function of parking monitoring.
Why does the machine shut down automatically during recording?
Parking monitoring refers to the automatic opening and recording of the vehicle data recorder after the car is put out of service. This setting can basically be opened in the menu. If the vehicle turns on the stop monitoring function during the process of driving video recording, it is quite easy for the car to shut down or die automatically. Therefore, it is necessary to turn off the parking monitoring function when driving video.
Why didn't the infrared light go on during the shooting?
Some car owners will choose a machine with an infrared night-vision light in order to make the night picture of the recorder clearer. However, sometimes it is found that the product with infrared night vision lamp is not on during its shooting, and the picture taken is not what we want. What is wrong? In fact, the infrared lamp is not a common LED lamp, and it cannot be directly illuminated, so it cannot be seen directly by the naked eye, and only can be observed by other devices. In addition, several infrared lights around the camera lens of the vehicle recorder only play the role of supplementing the brightness when shooting. If you need a clear picture at night, you need to rely on strong external light sources (such as street lights, car lights, etc.). And the effect of infrared lamp is not as useful, even if there is the lamp of fill light, in the case of all black shot will place less than light.
What to do when the machine returns to the default time?
Some car owners report that after setting the current time of the vehicle data recorder, if it is shut down after a period of time, the machine will revert to the default setting after starting up. In case of this situation, it is recommended that you first check whether the machine has power when the recorder is not plugged in to charge the car (or the seat). If the machine cannot be started up normally, the recorder should be fully charged first, or it can be charged directly with the seat (USB power), and then set up after it is fully charged.
What is the cause of missing seconds in video files?
Some owners reaction that in the process of using the vehicle traveling data recorder, the machine will be automatically stopped or record of document discontinuous (we commonly known as "seconds" leakage), in this case how do you get? There are two possible, one is because of your product with a motion detecting function, if you open this function, when the recorder camera images for still images, the machine will automatically switch to video, and when the camera motion objects, will automatically switch to video. So if you're worried that the machine will automatically stop recording while you're driving, you can turn off the motion detection. Another possibility is that you've turned off looping. Because there are some recorders, if there is no set cycle time, after a period of video, the recording will stop automatically. Of course, most recorders will have a default cycle of 1-2 minutes.
Do I need to upgrade the vehicle recorder?
If a car owner buys a car data recorder, he will find that the data recorder has been upgraded, and there are corresponding software upgrades on the official website, then should the data recorder be upgraded or not? If the product doesn't have any problem, in fact, we do not advise you to upgrade. Because the products that need to be upgraded usually are what need to be updated after the failure of the machine, and the difference batch version number is different. If you brush the machine boldly, it is easy to cause the machine to fail to start up.
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